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Privacy Policy

Last Updated: May 2026
 

  Doama is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, download our free resources, or purchase our services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Doama.
 

1. THE DATA WE COLLECT ABOUT YOU
 

We may collect and process the following types of personal data that you provide directly to us:
 

  • Inquiry Forms: First name, email address, professional/industry details ("what do you do"), service interests, and any personal information you choose to include in your open message.

  • Resource Downloads ("Freebies"): First name and email address.

  • Client Onboarding & Project Data: Business names, notes, project files, and administrative data required to fulfill our design, editing, or virtual assistant services.
     

2. HOW WE USE YOUR PERSONAL DATA
 

We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:
 

  • To register you as a new client or process your inquiry.

  • To deliver the free downloadable resources you requested.

  • To execute our services (graphic design, web development, video editing, virtual assistance).

  • To manage marketing communications (such as newsletters) via email software.
     

3. DATA PROCESSING AND THIRD-PARTY TOOLS
 

To fulfill our services and operate our business smoothly, your data is processed through various secure third-party systems. This includes:
 

  • Website and Storage Infrastructure: Data is securely stored within our Wix ecosystem, on local business hardware (laptops), and within cloud systems like Google Drive and Notion.

  • AI Production and Automation Software: For technical, creative, or operational optimization, project-related context (excluding sensitive personal credentials or passwords) may be processed using artificial intelligence platforms, including but not limited to OpenAI (ChatGPT), Google (Gemini), and Anthropic (Claude).

  • Payment Processing: All digital transactions are processed securely through Wix’s native payment systems. We do not store, access, or retain credit card numbers or financial credentials on our servers.
     

4. COOKIES AND AUTOMATED TRACKING
 

Our website uses tracking technologies, including cookies, web beacons, and pixels (such as Google Analytics or Meta Pixels) to analyze website traffic, optimize platform performance, and understand user behavior.

Upon landing on our platform, you will be presented with a cookie consent banner allowing you to accept or decline non-essential tracking cookies in accordance with UK law.
 

5. DATA RETENTION
 

We store your personal information (such as your name and email address) securely until you explicitly request its removal. If you no longer wish to be a part of our database or receive communications from us, you may exercise your right to erasure at any time.
 

6. YOUR LEGAL RIGHTS (UK GDPR)
 

Under UK data protection laws, you have comprehensive rights regarding your personal data, including:
 

  • The Right to Access: You can request copies of your personal data.

  • The Right to Rectification: You can request that we correct any inaccurate information.

  • The Right to Erasure ("The Right to be Forgotten"): You can request that we delete your personal data from our servers, local hardware, and email databases. We will fully process verified erasure requests within 30 days.
     

7. CONTACT US
 

If you wish to exercise any of your rights, or if you have questions regarding this policy, please contact us at our dedicated business email:
 

- admin@doama.co

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